Multi line text
Multi line text
📌 The Multi line text option type allows customers to enter a longer text information, such as birthday wishes.
📝 Single line text vs. Multi line text: What's the Difference?
Both Single line text and Multi line text fields serve similar purposes — allowing users to input custom content. However, the Multi line text is designed for larger inputs, offering more space and greater flexibility in layout.
🔧 Basic Settings
You can customize the following features for Multi line text option:
- Name – Change the display name shown to customers.
- Required Field – Make the field mandatory before form submission.
- Column width - Option represents a percentage of the overall width, e.g., 100%, 50%.
- Add-on Price – Add an extra cost when a customer fills out this field.
- Sku - Add SKU to this option.
- Weight - Add weight to this option for shipping cost calculation.
- Min/Max Characters – Set minimum and/or maximum allowed characters.
- Placeholder – Display guidance text inside the field before entry.
- Default Value – Pre-fill the field with a default value.
- Character Count – Show a live character counter to users.
- Letter case - Convert text entered by the customer.
- None
- UPPERCASE
- lowercase
- Capitalize Each Word
- Exclude from text field - Exclude from the text entered by the customer.
- Numbers
- Special characters
- Letters
- Spaces
- Conditional Logic – Show/hide this field based on other option selections.

⚙️ Advanced Settings
In this section, you can configure several advanced settings for your product option:
- Help text - Help text is available above or below the options
- Help text position - Help text can be found below the option, above the option, and below the option name.
- Tooltip - Provide a tooltip text to the right of the option name when you hover over it.
- One time charge - Add-on price not multiplied by the product quantity.
- Do not add to cart - Even if you fill in or select something, it won't be added to your shopping cart or order.

Updated on: 10/08/2026
Thank you!